At Meat Hub, we are committed to providing you with the best quality products and services. If you are not entirely satisfied with your purchase, we are here to help. Please review our refund and return policy outlined below.

Refund Policy

1. Orders Placed from Outside Bareilly:
   • If you place an order from outside Bareilly and the order is placed through an online payment method, we will refund your payment within 24 hours of receiving your refund request. Because we are not deliver outside the Bareilly.
2. Orders Placed from Bareilly:
   • If you place an order from Bareilly and are not satisfied with the product, we will process the refund within 5-6 hours of receiving your refund request.

Return Policy

1. Returns for Customers Native to Bareilly:
   • If you are a customer native to Bareilly and wish to return a product, you must do so within 5-10 minutes of receiving the delivery. We request that the product be returned in its original condition.

How to Request a Refund or Return

1. Contact Us:

   • To initiate a refund or return, please contact our customer service team immediately.
   • Email: onlinemeathub@gmail.com
   • Phone: 9259392338

2. Provide Details:

   • When contacting us, please provide your order number, the reason for the refund or return, and any other relevant details.

3. Processing Time:

   • For refunds, once your request is received and approved, we will process the refund within the specified time frame based on your order location (within Bareilly: within 5-6 hours).
   • For returns, our team will coordinate with you to ensure the product is picked up within the stipulated 5-10 minutes from delivery.

Conditions for Refunds and Returns

1. Original Condition:

   • Products must be returned in their original condition. Any signs of tampering or use may void the refund or return eligibility.

2. Proof of Purchase:

   • Please retain and provide proof of purchase (receipt or order confirmation email) when requesting a refund or return.

Exceptions

1. Perishable Goods:
   • Due to the perishable nature of our products, refunds and returns are subject to our discretion and the conditions mentioned above.

We strive to ensure customer satisfaction and appreciate your understanding and cooperation with our policies. If you have any questions or need further assistance, please do not hesitate to contact us.

Thank you for choosing Meat Hub!